At Forbiddenpants.org, we strive to ensure your utmost satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward refund and return policy to make the process hassle-free. Please review the following guidelines carefully:

Returns:

  1. Eligibility:
    • Items must be returned within [number] days of the purchase date.
    • Products must be unused, undamaged, and in their original packaging.
    • Any items marked as non-returnable or final sale cannot be returned.
  2. Return Process:
    • To initiate a return, please contact our customer support team at theforbiddenpant@gmail.com
    • Provide your order number and a brief explanation of the reason for the return.
    • Our team will guide you through the return process, including providing a return shipping label if applicable.
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
    • We recommend using a trackable shipping service to ensure the safe return of your items.
  4. Refunds:
    • Refunds will be processed within 10 business days of receiving the returned items.
    • The refund will be issued to the original payment method used for the purchase.
    • Please note that shipping costs (if any) are non-refundable unless the return is due to an error on our part.

Exchanges:

  • We currently do not offer exchanges. If you wish to exchange an item, you will need to return the original item following the above return process and place a new order for the desired item.

Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact us immediately.
  • Provide details and, if possible, attach photos of the damaged or defective product.
  • We will arrange for a replacement or issue a full refund, including any shipping charges incurred.

Cancellations:

  • If you need to cancel an order, please contact us as soon as possible.
  • We can only cancel orders that have not yet been processed and shipped.
  • Once an order has been shipped, it cannot be canceled, but you can initiate a return upon receipt.

Final Notes:

  • The Forbidden Pants reserves the right to refuse returns that do not meet the above criteria.
  • Any items returned in unsatisfactory condition will be subject to a restocking fee.
  • If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer support team.

By shopping with The Forbidden Pants , you agree to abide by the terms and conditions outlined in this refund and return policy. We appreciate your understanding and cooperation.

Contact : Theforbiddenpant@gmail.com

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